• 021 821 2000
  • info@danielec.co.za
  • 083 868 5061 (mobile)
  • mon-sat from 07:00 - 19:00

POPULAR QUESTIONS ASKED BY OUR CLIENTS

COMMON QUESTIONS IN GATE AND GARAGE DOOR AUTOMATION

  • Who do I contact about necessary work being done on my Gate motor; garage door motor; intercom; Electric fence; CCTV camera product on site?

    You are welcome to contact Danielec Technician on 021 821 2000 or 083 868 5061 or Email:info@danielec.co.za

  • Why does my gate not open / close all the way?

    It is possibly overloading.

  • Why does my gate not responding when transmitter is pressed?

    Transmitter battery may be flat or no power supply is feeding the gate motor or gate motor; safety beam; receiver faulty.

  • Why does my gate reopen immediately after being close?

    The limits needs to be adjusted (if mechanic limits) or reprogram (if digital limits) GARAGE DOOR MOTOR.

COMMON QUESTIONS ON INTERCOM SYSTEMS

  • Why does the bell not ring when someone pressed door station of my intercom?

    Intercom wire may be broken or door station/handset faulty

  • Why does the handset of my intercom not make any audio sound or any noise?

    There might be no power supply on the system or handset fault.

  • Why my intercom doesn’t work properly?

    There might be interference on the system or bad intercom quality.

COMMON QUESTIONS ON ELECTRIC FENCE

  • Why does my electric fence box give alarm sound output?

    There is fault certain area of the fence (wire short circuited or wire open loop)

  • Why the readings of my electric fence display bad results?

    There is bad contact on the fence.

  • Why on a certain areas at certain times or when it rains, there is noise coming from my electric fence?

    There is close range but not a definite short circuit on that area.

COMMON QUESTIONS ON CCTV CAMERA

  • Why does certain camera not show on screen?

    There might be no power supply feeding that specific camera or it faulty.

  • Why my DVR not record anymore but it is working?

    Hard drive of the DVR is faulty or the DVR is not set on record mode.

  • Why does some of my camera not zoom in/out?

    These cameras do not have those features.

COMMON QUESTIONS ON GARAGE DOOR

  • Why is my tip up garage door stuck?

    Door is unbalanced or the hinges are damaged.

  • Why is my sectional garage door stuck?

    Mechanical parts are damaged (spring; wheel or track), door needs to be balanced.

  • Why is my roll-up garage door stuck?

    Spring out of tension; door needs to be balanced..

  • Phone us:
    +27 (0)21 821 2000 (South Africa)
    +27 (0)83 868 5061 (after hours)

  • Find us:
    315 Voortrekker Road, Parow Cape Town South africa

About Us

Danielec Electrical and Security Systems is a South African company registered under the South African act since the year 2010 and operates as close corporation. The head office is in Cape Town, Republic of South Africa. We provide our services to individuals as well as corporate.

Our Services
  • Gate and garage door automation
  • Electric fencing
  • Intercom systems
  • Garage doors
  • CCTV cameras
  • Electricity
  • Access control
© Copyright 2016 danielec.co.za by leodesign